Frequently Asked Questions
Everything you need to know about your BRANWYN experience.
How do I determine the right size for my order?
We provide a comprehensive sizing guide on each product page. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit for your silhouette.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How long will it take for my package to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
Are BRANWYN products ethically manufactured?
Yes, we are committed to sustainable fashion. All our garments are produced in certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
How should I care for my garments to ensure they last?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high heat in the dryer.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.